Online Shopping is increasing rapidly day by day in India, almost all the product from A to Z are available on online shopping website. Today all the brands are selling their product online with their warranty, many brands has selling their products on their own website or through any third party seller.
When we purchase any item that contains any warranty we normally think that if any problem arises in that product in the warranty period the service center of that product brand will help you. If you purchase any product form local shop that contains warranty then when we face any problem with the product we directly contact that local shop or directly visit there to solve issue and then that shop will solve our problem this happen normally and very easily. But this is not happen when you purchase any product under warranty through any online shopping website. Many of us know and I have personally experienced that claiming a warranty for that product is very difficult. Most of the brands service centers are not accept the online purchased product under warranty and they refuse to give any replacement or any solution on the purchased and tell that please contact the seller form where you have purchased it, but when you contact that product related seller or online shopping website they will told you that the product is under warranty and please contact that related brand service center. Then you will get realized that you have been get cheated. This is happens with that most of the online customers now.
If you have gone through this kind of experience then this information will help you for your future online purchase.
Guidelines Before Purchasing any Warranty Product Online
1. Always purchase product through trusted or certified online shopping website.
2. Confirm contacting seller that the product is original.
3. Check the website & seller rating & Feedback's.
4. Make sure you will receive the original VAT Paid Bill Copy.
5. Make sure product you will receive is sealed pack.
6. Check the relative Brand authorized service center nearby you is available or not. You can check related brand service center list online and easily find out the service center nearby you.
7. Read the detailed information carefully which is entered by website or seller about that product.
8. Check the warranty terms and condition.
Problem arises in product?
If you have purchased product after verifying all this above points then while claiming warranty you require the VAT paid bill or warranty card of that product. Then you need to visit their nearby service center and show them the bill and they will give you solution.
What if service not accepts the Computer generated online shopping Invoice or bill?
Then you need to contact the seller or that related website and tell them to send you a PDF of original sign invoice bill. This original sign bill will easily help you to claim your product warranty by service center.
If all the above procedure not work and you not get any solution form that related brand service center then you can file a complaint in consumer court will valid documents like Original bill, Website portal invoice. This will definitely help you to get your issue resolve.
Do not need fear to purchase online you just need to be smart and must have full information about product you are purchasing.
When we purchase any item that contains any warranty we normally think that if any problem arises in that product in the warranty period the service center of that product brand will help you. If you purchase any product form local shop that contains warranty then when we face any problem with the product we directly contact that local shop or directly visit there to solve issue and then that shop will solve our problem this happen normally and very easily. But this is not happen when you purchase any product under warranty through any online shopping website. Many of us know and I have personally experienced that claiming a warranty for that product is very difficult. Most of the brands service centers are not accept the online purchased product under warranty and they refuse to give any replacement or any solution on the purchased and tell that please contact the seller form where you have purchased it, but when you contact that product related seller or online shopping website they will told you that the product is under warranty and please contact that related brand service center. Then you will get realized that you have been get cheated. This is happens with that most of the online customers now.
If you have gone through this kind of experience then this information will help you for your future online purchase.
Guidelines Before Purchasing any Warranty Product Online
1. Always purchase product through trusted or certified online shopping website.
2. Confirm contacting seller that the product is original.
3. Check the website & seller rating & Feedback's.
4. Make sure you will receive the original VAT Paid Bill Copy.
5. Make sure product you will receive is sealed pack.
6. Check the relative Brand authorized service center nearby you is available or not. You can check related brand service center list online and easily find out the service center nearby you.
7. Read the detailed information carefully which is entered by website or seller about that product.
8. Check the warranty terms and condition.
How to Claim Warranty for Online Purchased Product
Problem arises in product?
If you have purchased product after verifying all this above points then while claiming warranty you require the VAT paid bill or warranty card of that product. Then you need to visit their nearby service center and show them the bill and they will give you solution.
What if service not accepts the Computer generated online shopping Invoice or bill?
Then you need to contact the seller or that related website and tell them to send you a PDF of original sign invoice bill. This original sign bill will easily help you to claim your product warranty by service center.
If all the above procedure not work and you not get any solution form that related brand service center then you can file a complaint in consumer court will valid documents like Original bill, Website portal invoice. This will definitely help you to get your issue resolve.
Do not need fear to purchase online you just need to be smart and must have full information about product you are purchasing.
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